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Sept. 17, 2023

Breaking Barriers: Conversation on DEIB & Talent Episode 3 - "The Intersection of DEIB and the Employee Experience"

Breaking Barriers: Conversation on DEIB & Talent Episode 3 -

In this episode of Breaking Barriers: Conversations on DEIB & Talent, host James Dyson welcomes Dr. Kalifa Oliver to discuss the intersection of Diversity, Equity, Inclusion, and Belonging (DEIB) with the employee experience. Dr. Oliver, an industrial organizational psychologist, brings a wealth of knowledge and personal experiences to the conversation.

The episode kicks off with a discussion on the importance of diversity in finding new perspectives and promoting innovation. Dr. Oliver emphasizes that DEIB should be integrated into the operational imperative and strategy of companies, rather than being treated as a performative initiative with a catchy name.

The conversation then dives into the role of discomfort and challenging decision-makers in effecting real change. Dr. Oliver points out that money often plays a significant role in decision-making, and loyalty does not necessarily equate to productivity in the workplace. They shed light on how work relationships have become more transactional, with people changing jobs frequently due to various factors like technological advancements and salary increases.

The pandemic has disrupted traditional assumptions about productivity and work accommodations, revealing the facade of certain beliefs. Dr. Oliver acknowledges the surplus of misinformation on the internet but also highlights the availability of valuable information that can drive conversations about DEIB in the workforce.

They discuss how conversations around DEIB are starting to impact the workforce, particularly with initiatives like venture capitalists focusing on minority and black-owned businesses. Dr. Oliver challenges the notion that arguments about space and opportunities are about equity, suggesting that they are more about claiming ownership rather than acknowledging empty seats.

The conversation shifts to affirmative action policies and how they benefit various groups beyond just black individuals. Dr. Oliver argues that shutting down affirmative action hurts everyone, including companies that benefit from diversity. They give examples of the advancements in technology that have emerged from diverse perspectives during the pandemic.

Recognizing that underrepresented groups do not desire to constantly argue for their existence, Dr. Oliver discusses the importance of personalized and tailored communication in storytelling. They emphasize the significance of understanding the desired outcomes and interests of different stakeholders, in crafting a compelling narrative.

Data storytelling is also explored, with Dr. Oliver emphasizing that the data should drive the story rather than being manipulated to fit a desired narrative. They stress the responsibility of recognizing that every data point represents a human being and argue against treating people solely as numbers.

The episode highlights the importance of valuing the employee experience and recognizing employees as individuals. Dr. Oliver applauds the power of young employees who use social media to openly discuss their work experiences, pushing for transparency and accountability in the workplace.

With their background in industrial organizational psychology, Dr. Oliver believes that DI should be intrinsic to designing work experiences. They advocate for a non-performative, data-driven, and strategic approach to diversity and inclusion.

The episode concludes with a call to leaders to adapt to the changing work landscape and embrace the changes being driven by current generations, such as millennials. The importance of communal financial education and benefits, as well as recognizing the inequities created by asking employees to relocate without guarantees of job security, is also touched upon.

Tune in to this thought-provoking episode of Breaking Barriers: Conversations on DEIB & Talent to gain valuable insights into the intersection of DEIB and the employee experience, and how organizations can create a more inclusive and impactful workplace.